VOCATIONAL TRAINING PROGRAMS RETAIL

Individuals in this position interact with customers to understand and service customer needs with specialization, leading to maximization of business in a retail environment.

Individuals in this position interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered. The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They need to have excellent product knowledge, interpersonal and listening skills.